Privacy Policy

Last Updated: April 5, 2026

1. Introduction

ZeroFlake ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our email parsing and data extraction services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as your name, email address, and payment information when you create an account or subscribe to a plan.

Email Data

When you use ZeroFlake, we receive and process inbound emails sent to your unique ZeroFlake addresses. This includes the email content, metadata, and any attachments.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our email parsing services.
  • Process and extract data as requested by your configured rules.
  • Communicate with you about your account and service updates.
  • Deliver extracted data to your configured third-party destinations (e.g., HubSpot, Google Sheets).

4. AI Processing and Data Sharing

To perform data extraction, email content may be processed by third-party Artificial Intelligence providers (such as OpenAI or Google Gemini). We do not use your email data to train these AI models. We share extracted data only with the destinations you explicitly authorize.

5. Data Retention and Security

We implement industry-standard security measures to protect your data. Emails and extracted payloads are stored securely in our database. You can delete your data or your account at any time via the dashboard.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@zeroflake.dev.